Catstore Price Match Policy
If you find a current lower price within 7 days after purchase, just Email us the proof at email@example.com and we will adjust your payment to the lower price, upon request.
- At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by major retailers such as Amazon.com and any other online stores based in the USA.
- Offer good on all brand new, unopened products of the same exact model
- Offer does not apply when price includes bonuses, free offers, gift cards, rewards points redemptions, coupons, promo codes, bundled items, or one-of-a-kind or limited-quantity offers.
- Offer does not apply to expired ads.
How do I request a price match from Catstore.pet?
A price match request after a purchase from catstore.pet can be requested by emailing us the request, order number and proof using the same email address the buyer has used in the check out process.
How do I show "proof" of price?
The best way to show proof of price is to Email us the competitor's current ad or notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer to verify the lower price and availability of the item.
How does your price match policy cover an item scheduled for delivery from Catstore.pet?
If the price of an item drops at catstore.pet at any time before its scheduled delivery date, we will refund 100% of the difference, including tax.